Data exports


WhosOn is packed with data on your website, your chat usage, and your team performance. Naturally, you want to be able to access and export that data.

So, easy data exports are part and parcel of the WhosOn offering. You can move, manage and manipulate the data from WhosOn however you may need. Data exports allow you to:

• Export chat reports to your databases – whether in the cloud or on-premises

• Feed chat data into your CRM or Outlook account, for up to date customer records

• Convert reports into structured formats such as JSON, XLSX and CSV

• Use our OData API to push WhosOn data into third party systems

• Access and export 7 years’ worth of chat transcripts as standard