WhosOn is an enterprise solution, at an affordable cost
Get sophisticated live chat software for your contact centre. With WhosOn, you get advanced chat features. You get flexible deployment catered to custom needs. And you get support from an expert team. All at unmatched value for money.
Level-up your team with the smartest live chat technology currently available. WhosOn is a powerful FreshChat alternative when it comes to the functionality you’ll be tapping into. This includes:
Chatbot operators
AI auto-text
Sentiment analysis
System integrations
Live chat APIs
Extensive reporting
Inbuilt help desk
Real-time translation
Omnichannel calling
Like FreshChat, WhosOn is an enterprise-grade solution. But you get that calibre for a lower cost.
When you choose WhosOn over FreshChat, you give yourself more scope for customisation. Our software is designed to adapt to you, and not vice versa.
Hosting choice
FreshChat only offers cloud deployment. WhosOn offers choice. As well as secure cloud hosting, you can also choose to self-host WhosOn on-premises.
Customisation scope
Fine-tune how WhosOn looks and runs. A range of granular settings options are coded into the product, so there’s no need to pay more for customised configuration.
Rollout flexibility
Chat challenges are our forte. So, whether you need a live chat staging environment, a multi-lingual deployment, or any other rollout consideration, we’re primed to cater to you.
Commission projects
Commission a project from our expert technicians. We can deliver feature requests, bespoke integrations, custom chat design and development, or anything else you might need.
Buying WhosOn buys you in to the best support in the live chat business. We don’t do offshore call centres, and we don’t outsource our technicians.
Instead, you’ll be dealing with our helpful team of experts. Quality support will be waiting for you at the end of a call, chat, or even remote session.
Thousands of enterprise contact centres choose WhosOn as their preferred FreshChat alternative. Here’s just a snapshot of the brands who trust us.
Before we start work on your chat project, we need to take the time to understand your business and its goals. Then, we can recommend next steps, start planning any custom work and get you set up with a free trial.