Case Studies


Helping women get heard For the women of Bristol, Womankind is a safe place to turn to for confidential support […]

No Limits

Care at the end of a keyboard For the children and young people of Southampton and Hampshire, No Limits is […]

Schneider Electric

Securing success Pelco by Schneider Electric is a world leader in the design, development, and manufacture of video security systems. […]

Tamworth Council

Tamworth Council’s digital transition Tamworth Borough Council provides local council services and facilities to over 77,100 residents across 6,500 square […]


A brighter vision for the future OptiCare Managed Vision provides comprehensive eye care services to over 5 million members. Comprising a […]


Bringing autonet closer to their customers autonet is the UK’s largest independent van insurance broker. With a team of over […]

Scottish Power

Powering customer service excellence ScottishPower is a utilities giant and household name. Supplying energy to more than five million homes […]

Vet Products Direct

A direct path to sales for Vet Products Direct Vet Products Direct was looking for online innovation. A multi-national company […]

The Hanley

Building a society of satisfied users  The Hanley is one of the UK’s most well-established building societies. It has 160 […]


A significant service boost for Signet Signet Jewellers is the largest speciality jewellery retailer in the US, UK and Canada. […]

John Smedley

Bringing John Smedley closer to their customers John Smedley is a globally renowned leader in fine knitwear production. Over 225 […]


Bringing iYogi closer to their customers iYogi offers remote technical support to 3 million customers in 11 countries across the […]

Fylde Borough Council

Bringing Fylde Borough Council closer to their customers Like any local authority, Fylde Borough Council receives a large volume of […]

Direct Response

Bringing Direct Response closer to their customers Direct Response is independently recognised as the fastest growing call centre in the […]


Bringing Centerplate closer to their customers Centerplate is a leading hospitality provider, accommodating 115 million guests across 300 international partner […]


Delivering the optimum in internal chat Aviva is the world’s sixth largest insurance group. The company employs 46,000 employees, serves […]