Looking for a HubSpot chat alternative?

Take a sophisticated live chat approach with WhosOn

Don’t treat chat as a side-line

For contact centres and busy service desks, chat is of prime importance. Your chat channel needs to be support-centric, fully-featured, and flexibly deployed. And quite simply, you’re not going to get that with a basic chat package rolled into your CRM software.

A laser-focused HubSpot chat alternative

Unlike HubSpot, WhosOn is a dedicated live chat solution. It offers a sophisticated range of chat features, all laser-focused on making customer support as smooth and cost-effective as possible.

So, the chat you’re getting isn’t an afterthought to a CRM solution. It’s our core area of expertise, with a product continually perfected over the course of more than 16 years.

The best features for customer support

Like HubSpot chat, WhosOn offers chatbots, customisable windows, and other expected essentials. Unlike HubSpot, though, we also offer the best features for a smart service desk.

Instant two-way translations in 100+ languages

NLP-powered sentiment analysis of chats

Omnichannel switching between chat, call, and SMS

Hybrid bots running admin for operators

Auto-text and canned response automation

Supervisor chat monitoring and intervention options

Video chat and remote desktop control

A vast suite of chat and performance reports

Sensitive customer data masking

Internal chat inc agent tagging, ‘whispers’ and transfers

Live web analytics and visitor tracking

Chat integrations across your contact centre tech stack

Plus CRM integration as standard

You’re likely considering HubSpot chat because of its integration into HubSpot CRM. But WhosOn already syncs your chat data to your customer CRM records as standard. (Including a seamless HubSpot integration.)

So, you’re losing critical chat functionality for the sake of a single integration that you’d also get with WhosOn.

Dedicated contact centre live chat solution

CRM solution

Hosted and accessed how you prefer

WhosOn is also a more accessible HubSpot chat alternative when it comes to hosting. With HubSpot, you only have one route to use chat: a web browser.

Then when it comes to hosting, the cloud is your only option. HubSpot stores your customer data in a US data centre, in a shared environment. You’ll find WhosOn more accommodating.

Hubspot chat WhosOn
Web client
Mobile chat app
Desktop client - Windows
Desktop client - Mac
On-premises installation
Dedicated server option
Data centre location choice

An enterprise solution, at an affordable price

Even though WhosOn is designed to offer the most advanced live chat functionality for customer support teams, its price tag is refreshingly affordable. You pay just:

All with more flexibility around your chat project

HubSpot takes a generic, cookie-cutter approach to chat delivery. In contrast, WhosOn comes to you from an expert taskforce of chat technologists. So, we can happily customise chat around any specific requirements.

Regulated environments

Complex global deployments

Bespoke chat projects

Trusted by brands across the globe

Many of the world’s biggest brands use WhosOn as a more powerful HubSpot chat alternative. Here’s just a snapshot of the company you’ll be keeping.

AI chatbot

Start scoping your chat project

Before we start work on your chat project, we need to take the time to understand your business and its goals. Then, we can recommend next steps, start planning any custom work and get you set up with a free trial.

Chat to us now