We're thrilled to reveal that WhosOn has received a prestigious award nomination! We’re in the running for “Best Security Product” in Computing’s Technology Product Awards 2022.
We’re going up against some much bigger corporations, and winners are selected through voting. So, we’re hoping our customers could help give us a fighting chance.
Will you vote for us?
Why support the WhosOn award nomination?
WhosOn is a live chat and conversational AI product designed to meet the security needs of regulated enterprises.
The solution is used by organisations with the strictest data protection requirements, including the likes of WorldPay, American Express, and Department for Education.
To offer these regulated customers the highest possible security within their chat solution, WhosOn offers an innovative mix of features. These include:
- PCI compliant in-chat payments, to allow frictionless commerce from within the live chat window. (Important for many of our regulated financial service customers.)
- A “leave this site safely” option, which ensures chat users can exit the webchat session, wipe all trace of our customer’s website from their browsing history, and be transferred to another ‘neutral’ website (like the BBC news homepage) with a click. (Important for many regulated, abuse-focused charities.)
- Automatic PII masking, so sensitive chat data remains private and regulation compliant.
- A clean-up procedure option for chat transfers, to either create a new chat, or mask individual lines.
- Plus a host of security features like encryption, data retention control, intrusion prevention, on-premises, HCI cloud or dedicated server hosting, and more.
In short, WhosOn is built to meet the security demands of complex contact centres in regulated industry.
In the words of our customer:
“We needed a chat channel offering watertight security, that could be installed onto our own on-premises servers and meet all our strict safeguarding requirements. We researched multiple providers, and it was WhosOn that ultimately fit the bill.”
Vote for us!
If you have a spare couple of minutes, would you support WhosOn? All you have to do is enter your name and email into a ballot.
Thanks for any support you can give – and please wish us luck!